嘉智奇 Kazuki Soft
AI Implementation for SMEs

Turn your most time-consuming work into AI workflows you use every day.

Kazuki Soft helps small and mid-sized businesses in Taiwan automate order processing, sales inquiry handling, customer support and document workflows using tools they already rely on, including Excel, LINE and ERP systems. We also build websites and back-office systems and integrate online payments.

See what we can do Have a question? Ask us
Inquiry email to draft quote Illustration
INCOMING RFQ: stainless steel ball valves

DN50 × 500
Delivery: by end of month
Attachment: specs.pdf

AI DRAFT
ItemRecognized
SpecMatched
PriceNeeds review

Sales staff review only the key fields
Export reviewed data to Excel or your ERP

Good fit

Work that's ready for AI

  • Repetitive

    The same inquiries, orders or support questions come in every day.

  • Manual handoffs

    Data gets copied back and forth between email, Excel and other systems.

  • Error-prone

    A missed item, a wrong spec or a slow reply costs you money.

  • Data on hand

    You already have product lists, SOPs or past records to check against.

Services

Services

Detailed service pages are in Traditional Chinese.

  1. 01Order & document automation

    Extract data from emails, PDFs and scanned documents, create draft orders or quotes, and import the reviewed data into your ERP.

  2. 02Custom chatbots

    Answer common questions, check order and shipment status, and refer unanswered questions to your team.

  3. 03Websites & systems

    Corporate websites, member portals and internal management systems, with development and hosting handled in one place.

  4. 04Payment integration

    Choose a payment provider, prepare the application, integrate checkout and test before going live.

Capabilities

Capabilities

We can build a solution around any one of these technologies or combine them into a complete workflow.

Example: a phone order
  1. Customer calls in an order
  2. Speech to text
  3. Extract items and quantities
  4. Write to ERP
  5. Voice confirmation
  • Computer Vision

    Extract data from documents and forms, inspect products for defects, and detect events in live camera feeds with real-time alerts.

    YOLO · OpenCV · RTSP camera streams · OCR
  • Speech Recognition ASR

    Transcribe calls, meetings and in-store conversations, and generate summaries and action items. We also offer pronunciation scoring.

    Integration with major speech recognition services
  • Text-to-Speech TTS

    Create automated voice notifications, voice-based customer support, and narration for videos and guided tours. With the speaker's consent, we can build a custom voice from a small set of recordings.

    Major TTS providers · Voice Cloning · Voice Design
  • Recommendation & Search

    Product recommendations and search for e-commerce, member and supplier matching, and content ranking.

    Search and recommendation systems at a major e-commerce platform
  • AI Agents

    Use AI to categorize complaints and inquiries, prioritize them and route them to the right people within your existing systems.

  • Data Engineering

    Collect, clean and report on large datasets, with automated scheduling and monitoring.

    High concurrency · 100M+ requests per day
  • Cloud Architecture

    Plan cloud architecture, migrate systems to the cloud, and optimize costs and performance. On-premises deployment is also available.

    AWS Certified Solutions Architect · Kubernetes · IaC · CI/CD
  • Systems Integration

    Integrate ERP systems, LINE, email, payment and logistics services, and the technologies above into a single workflow.

    Payments · Shipping carrier APIs
Process

How we work

  1. 01

    Discovery

    We interview your team, review work samples and current tools, and agree on acceptance criteria.

    1–2 weeks
  2. 02

    Pilot

    We test one workflow end to end with real data and measure processing time and accuracy.

    4–6 weeks
  3. 03

    Rollout

    We connect your tools, set access permissions and train your team.

    Depends on scope
  4. 04

    Ongoing support

    We track accuracy, resolve issues, adapt to system updates and manage usage costs. You'll have a consistent point of contact.

    Monthly
About

About Kazuki Soft

Kazuki Soft (嘉智奇數位) was founded by an engineer with over 20 years of software development experience. The founder has worked at a leading Taiwanese e-commerce company and several international software companies and holds the AWS Certified Solutions Architect – Associate certification.

Our expertise spans backend and data systems, cloud architecture, app and embedded systems development, and AI for computer vision, speech and recommendation systems.

Systems we've worked on

Major e-commerce platform
Third-party payment integration, product search and recommendations; used-car and real-estate marketplaces built from scratch
Ad bidding platform
Bidding engine, campaign management and reporting, handling 100M+ requests per day
Cross-border logistics SaaS
Shipping carrier API integration, shipping cost and customs duty calculations, and automated fulfillment, tracking and returns
US healthcare SaaS
Multi-tenant cloud architecture, clinical records and insurance billing, HIPAA compliant
AI applications
Real-time detection and alerts from camera feeds, a Japanese conversation practice app (voice cloning and pronunciation scoring), and AI-powered complaint classification and routing for a rental management platform
iOS app
Remote desktop app (screen sharing and remote control)
Embedded Linux
E-reader software; OS integration and Wi-Fi, Bluetooth and display drivers
Desktop applications
Large-scale desktop application development
Contact

Start with the task that takes the most time right now.

The first call takes about 30 minutes. We reply within one business day.

Email[email protected]
Services you're interested in

Kazuki Soft (嘉智奇數位) will use the information you submit only to respond to your inquiry.